Terms of use

Express Network Private Limited, the company that hosts Indiavarta.com, (hereinafter referred to as the Company) has accepted the order under the following terms & conditions:

1. Orders will be delivered only to the specified destinations listed on the product pages.
   
2. All goods are priced in Indian Rupees (INR) and can be ordered by making payment through a credit card or through an e-banking account. Click to know the Payment Options.
   
3. A buyer can make a purchase by clicking on the link Add to the Cart which is available next to each product.
   
4. The courier person will make three attempts to deliver the goods. In case the delivery is not executed due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order. Indiavarta.com shall not accept the goods that it has sourced from its partners because they are perishable in nature.
   
5. It is quite possible that there may be times when for reasons beyond our control we are not be able to make the delivery on time. In such cases, we will keep the buyers posted of the new delivery schedule.
   
6. A mail will be sent to the buyer as soon as an order has been delivered.
   
7. Products carrying warranty would be mentioned in the Product Description / Manual. If the warranty details are not mentioned in the Product Description / Manual then the product does not have any Seller / Manufacturer warranty.
   
8. We don't accept cancellation requests for perishable orders once placed. This is because we inform the vendors as soon as we receive the order, and they start work on the order to ensure that the delivery is made on time.
   
9. The company will not be held responsible if the delivery against an order is not done due to natural calamities, act of god, force majeure clause, recipient not available or any other cause reasonably beyond the control of the company. Also, no refund will be entertained under such circumstances.
   
10. All products and offers showcased in the website are subject to availability with the vendors. When a customer places an order and If the product is not available then the amount of the product would be refunded back to the customer.
    
11. The company does not guarantee any delivery personally to the recipient, if the recipient is a celebrity or VIP or he/ she is not available at the time of delivery.
    
12. The company will not be held responsible and will not entertain any claim if the recipient refuses to accept.
    
13. The sender is fully responsible for all the orders given and messages sent.
    
14. The company will not entertain any claim pertaining to notional loss, emotional loss, loss of interest, profitability and goodwill under any circumstances.
    
15. No complaint will be accepted beyond a period of 10 days from the date of delivery of an order, nor any communication shall be entertained by the company beyond the above period. Further, all the records of delivery and other connected documents will be destroyed by the company after one month from the date of delivery.
    
16. While the company will endeavour to exercise its best efforts to provide expeditious delivery of the order, the company shall not under any circumstances be liable for delay in delivery of the said order, regardless of the cause of such delay. Further, the company shall not be responsible for any consequences arising out of delay in delivery of the said order, and no claims whatsoever in that regard will be entertained by the company at any point of time.
    
17. If a customer places an order and cancels the same (customers request for cancellation), then 10% would be deducted from the total amount and the remaining amount would be refunded back to his credit card / debit card.
    
18. If a customer is not satisfied with the product (within 3 days on receipt of the product), then he / she should send back the product back to our office address. Upon receipt of the product the refund would be done to the customer (after deducting 10% from the product rate).
    
19. All disputes arising out of a transaction made on our site will be settled within the Jurisdiction of Madras High Court, Chennai.